Table of Contents
1 General Provisions
tg299 is an online entertainment platform that provides cricket betting, live casino, slot games, and other gaming entertainment for users in Bangladesh. These terms apply to all services offered by tg299.
When reading these Terms & Conditions ("Terms"), keep the following definitions in mind: "we", "our", or "tg299" refers to the authority operating the tg299 platform; "you" or "user" refers to each member registered on the platform; "services" refers to the tg299 website, games, betting facilities, and all related activities.
These Terms are written in Bengali and that version is the authoritative one. In the event of any dispute, the Bengali version will be considered final.
2 Eligibility & Registration
2.1 Age Requirement
You must be 21 years of age or older to create an account and use any service on tg299. We may request identity documents for age verification at any time. Operating an account on behalf of a minor is strictly prohibited.
2.2 Registration Requirements
The following conditions must be met to create a valid account:
- Each person may create only one account. If multiple accounts are found under the same person's name, they will be closed.
- All information provided at the time of registration must be truthful, complete, and your own.
- You must be the owner of an active bKash, Nagad, or Rocket account in your own name.
- If any of your information changes in the future, you must notify us immediately.
- Accounts may not be transferred or sold to a third party.
2.3 Identity Verification
tg299 reserves the right to verify your identity at any time, particularly before processing withdrawals. Transactions may be put on hold if required documents (such as a national ID card, passport, or driving licence) are not provided in a timely manner.
3 Account Security
It is your responsibility to keep your tg299 account login details (username and password) completely confidential. Do not share this information with anyone.
- You are responsible for all activity that takes place on your account.
- If you suspect unauthorised access, notify us immediately at [email protected].
- Use a strong password and change it regularly.
- Always log out after using a public computer or an unfamiliar device.
4 Deposits & Withdrawals
4.1 Deposit Policy
The minimum deposit amount at tg299 is ৳200 (for all methods). We accept the following payment methods:
- bKash — Bangladesh's most widely used mobile banking service.
- Nagad — The mobile financial service of the postal department.
- Rocket — Dutch-Bangla Bank's mobile banking service.
- Bank Transfer — Major commercial banks including Sonali Bank, Janata Bank, and Islami Bank.
Funds must be sent only from an account registered in your own name. Deposits from third-party accounts will not be accepted and will be returned.
4.2 Withdrawal Policy
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour. Please keep the following in mind when withdrawing:
- Withdrawals can only be made using the same method used to make the deposit.
- Withdrawals may be put on hold until identity verification is complete.
- Bonus funds will not be withdrawable until the bonus conditions have been met.
- If an unusual transaction is detected, tg299 reserves the right to temporarily suspend a withdrawal for investigation.
5 Bonuses & Promotions
5.1 Welcome Bonus
New members at tg299 can receive a welcome bonus of up to 150% on their first deposit, up to a maximum of ৳15,000. For example:
- ৳1,000 deposit → ৳1,500 bonus → total balance ৳2,500.
- ৳22,000 or more deposited → maximum ৳15,000 bonus → total balance ৳37,000.
5.2 Wagering Requirements
To withdraw the welcome bonus, the bonus amount must be wagered 20 times. Example: if you receive a ৳1,500 bonus, you must complete ৳30,000 in bets. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.
5.3 General Bonus Rules
- Each promotion has its own conditions, which are stated on the relevant offer's page.
- If an attempt is made to claim bonuses using multiple accounts, all accounts will be closed.
- tg299 reserves the right to modify, suspend, or cancel any promotion.
- Using low-risk bets or mechanical betting patterns to meet bonus requirements will result in the bonus being voided.
- Separate terms apply for VIP cashback and other rewards.
6 Betting & Gaming Rules
The following rules must be followed when using the tg299 gaming platform:
- Once a bet or game round has been confirmed, it cannot be cancelled or changed.
- In the event of a technical error, affected bets may be cancelled and the original funds returned.
- Winnings obtained by exploiting any error or bug in the game provider's software will not be considered valid.
- For sports betting, the odds set by tg299 apply; we reserve the right to cancel any bet placed on incorrect odds.
- Minimum and maximum bet limits vary by game and are displayed in the relevant game interface.
All games are operated under fair play principles. Games on tg299 are secured with SSL encryption and a certified random number generator (RNG).
7 Prohibited Activities
The following activities are strictly prohibited on the tg299 platform:
- Creating or operating more than one account.
- Creating an account by providing false or misleading information.
- Using the platform for money laundering or any illegal financial activity.
- Using automated software, bots, or scripts to place bets or play games.
- Colluding with other players to influence game outcomes.
- Intentionally exploiting vulnerabilities or bugs in the game software.
- Attempting to gain unauthorised access to another user's account.
- Engaging in harassing or offensive behaviour towards the platform or other users.
8 Responsible Gaming
tg299 believes in responsible gaming. We want all our members to enjoy entertainment in a safe and healthy environment.
- Contact us to set limits on deposits, losses, and session time.
- If you wish to take a temporary break (Self-Exclusion), please inform the support team.
- Seek professional help to recover from addiction or problematic gaming.
- Never bet with borrowed money or funds set aside for emergencies.
For more details on responsible gaming, visit our Responsible Gaming page.
9 Privacy & Data
Your personal data is collected, stored, and processed in accordance with tg299's privacy policy. By using the platform, you agree to this policy.
- Your data is protected by SSL encryption.
- Your personal information is not shared with third parties without your consent.
- Data may be retained to fulfil legal obligations and prevent fraud.
- To request access to, correction of, or deletion of your data, contact us at [email protected].
For more details, read our Privacy Policy.
10 Limitation of Liability
tg299 is not liable for the following:
- Interruption to a game or betting session due to loss of internet connection or a technical error.
- Loss caused by errors or delays on the part of third-party software or payment providers.
- Account details reaching a third party due to your own negligence.
- Legal consequences arising from a violation of the laws of your own country.
- Force majeure events (natural disasters, government restrictions, etc.).
11 Account Closure
11.1 Closure at Your Request
You may close your account at any time by emailing [email protected]. If bonus conditions have not been met before the account is closed, bonus funds will be cancelled; your original deposited funds will be returned.
11.2 Closure by tg299
tg299 may close or suspend an account for the following reasons:
- Breach of the Terms & Conditions.
- Failure to complete identity verification.
- Suspicious or illegal financial activity.
- Long-term inactivity (more than 12 months).
- Request for self-exclusion.
12 Terms & Conditions Changes
tg299 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, a notification will be sent to the registered email address or a notice will be displayed on the platform.
If you continue to use the platform after any changes, you will automatically be considered to have accepted the new terms and conditions. Therefore, it is recommended that you visit this page regularly.
If you have any questions or concerns about these terms and conditions, please contact our 24/7 support team. We provide assistance in both Bengali and English.